7/17/2017 Carmen Briana Gochenour They were extremely helpful and explained each part. Also, they sent photos of my engine to better understand the damage. Really flexible guys! The price felt fair (especially for the great customer service).
7/15/2017 Eric Launer Outstanding job for 90k vehicle check Great communication and documentation honest assessment of issues including photos I trust that the work was done properly and at fair cost
6/20/2017 Chris Lai Great job as usual.
6/19/2017 Mark Sullivan Brought car (2008 VW Jetta) in for what I knew would be major service. I was convinced new brakes needed all around- Ming said no, just an adjustment. He did discover I needed a new radiator, and though expensive w/ lots of labor in the cramped engine compartment, he got it done with just one overnight along with some electrical work and 100K service package. Superb communication and coordination back and forth, as well- ZERO surprises and clear expectations of what would be done and how much.
6/14/2017 Ming is the best VW mechanic - anywhere - he LISTENS, and understand these cars intimately...always keeps his customers informed of repair status and discusses any additional findings and or charges BEFORE he does anything additional or different from the original "reason for repair" - he is a rare find these days..and honest mechanic - that doesn't over-charge, says what he does, and does what he says..he's kept our 2003 VW Jetta humming right along for YEARS....we wouldn't think of going anywhere else..delivers a BEAUTIFULLY CLEANED AUTOMOBILE - a class act - and a COMPETENT ACT - all around!
6/4/2017 Jimmy Chin They taking care all my family vehicles and we trust them.
5/27/2017 Rick Mccarthy Always like working with Ming and his staff. One thing that would be helpful is to total the estimates to clarify. For some reason, I thought the shocks were $700 and when I got the bill of >$2,000 I went back it there was an indication I saw "2" next to it. The mirror as it is doesn't work properly and will have to be sent back
5/26/2017 Jacinta Wall Excellent service
5/23/2017 R M Ming is the Best! I've been a customer for over 20 years. He is honest and fair. I highly recommend him.
4/26/2017 Nelson Pichardo Thanks a lot guys , you very honest and so professional. For sure I will recommend you guys .
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