Allston Auto Repair

Great service and experience!

Great service. I had an awful turn of events with a new used car that required massive repairs right away. Fortunately, Ming came highly recommended by my previous mechanic whom I'd been going to for 15+ years. Clear communication about everything via email, text, and phone calls. They also gave me a break on the bill! I'm annoyed about my used car. I'm pleased with the professionalism of Ming.

Trustworthy!

I will definitely be back, very educational and positive experience.

They were extremely helpful and explained each part. Also, they sent photos of my engine to better understand the damage. Really flexible guys! The price felt fair (especially for the great customer service).

Outstanding job for 90k vehicle check Great communication and documentation honest assessment of issues including photos I trust that the work was done properly and at fair cost

Great job as usual.

Brought car (2008 VW Jetta) in for what I knew would be major service. I was convinced new brakes needed all around- Ming said no, just an adjustment. He did discover I needed a new radiator, and though expensive w/ lots of labor in the cramped engine compartment, he got it done with just one overnight along with some electrical work and 100K service package. Superb communication and coordination back and forth, as well- ZERO surprises and clear expectations of what would be done and how much.

Ming is the best VW mechanic - anywhere - he LISTENS, and understand these cars intimately...always keeps his customers informed of repair status and discusses any additional findings and or charges BEFORE he does anything additional or different from the original "reason for repair" - he is a rare find these days..and honest mechanic - that doesn't over-charge, says what he does, and does what he says..he's kept our 2003 VW Jetta humming right along for YEARS....we wouldn't think of going anywhere else..delivers a BEAUTIFULLY CLEANED AUTOMOBILE - a class act - and a COMPETENT ACT - all around!

They taking care all my family vehicles and we trust them.