After reading past reviews and being told about this place, I stopped by for an Alert message diagnosis on my 2010 GL Mercedes. I specifically asked office manager Corey why they would charge $188 for initial diagnostic, and whether it was simply connecting their diagnostic scanner, and I was told that they spend time with the car, and that it's much more than simply reading the scanner. After walking around for an hour, I came back to see they hadn't moved the car into the bay, and I went for another walk about. After 45 more minutes I received text alert from them that the car is "all set" and a picture of the scanner with an alert message was included. I walked back to find the car in the same exact spot (I had marked the spot) and was told that the repair would cost between $1500-2000!! They charged $188 for connecting the scanner and sending me a picture of it. That's it, probably took them 5 -10 minutes. They hadn't moved the car one inch and kept me walking around for nearly 2 hours to justify the rip-off fee they charge for diagnosis. It's a scam, and they're liars and cheats! I don't know if they're good mechanics or not, but I know they're untrustworthy and should be avoided. Your local repair shop, gas station mechanic has the same device and will likely give you the diagnostic reading at no, or very little, charge. Buyer beware! PS The issue with the car is stability control program (ESP) and even the dealer charges $800-1000 to fix it, not $1500-2000. A recent alignment may have caused the sensor to be malfunctioning and may be corrected by re-doing the alignment. Will report back. Either way, lesson learned. $188 cost to avoid falling into a much bigger trap at Ming's Auto. Shame on them.
ive been in the automotive service industry 40 + yrs cant always please everyone, if their prime directive is price above all else. best wishes, ming
- Ming's Auto Repair