5

I took my cars to Ming's for 10 years and always got quality care and repair there. The only reason I don't go there much anymore is that I moved across the river and I'm in a Mfg. warrantied car at the moment.I've been to garages that use shady methods and prey on people's ignorance of automotive matters to bleed money out of them. THIS IS NOT ONE OF THEM. If Ming's tells you there's a problem they are being honest and that's a big deal when you're looking for a good shop.

4.5

Ming communicates very well with his customers and you feel like you'll get an honest assessment of what is wrong and whether it's critical to fix or not. I once brought in my car w/an issue and Ming alerted me that I could probably bring it back to the dealership I had purchased it from to get the repair done for free. Not only did he pass up the opportunity to make himself some money, but he was right, the repairs at the dealership were free. I also like the fact that Ming is very responsive over email and is able to send me a PDF of my estimate online - makes the process much easier than trading phone calls and taking notes over the phone.

5

Ming is reliable and honest. He has done excellent work on my car. He's very good about pointing out other things that could be addressed, while at the same time being very open about what can wait a while. I trust him, and he has never had that condescending attitude that some mechanics take. He also offers periodic deals on routine maintenance, such as a "winterizing" package.

5

I took my car to Ming's recently to fix a plethora of problems it was having. Ming called me as soon as he looked at it and identified one problem that was probably worth more than the car to fix. He let me know this, and then went on to fully analyze every other problem I was having, and informed me about them just to let me know what was wrong. He gave me great advice (that it would be less expensive to get a new car), and then charged me nothing for all the time he had spent! He explained everything and truely went out of his way to make my life as easy as possible.

5

I used to work right next to Mings Auto Repair many years ago and I continue to use him after I have moved many times. There are many mechanics a lot closer to where I live and more convenient to get to by public transport/walking but I take the time to go to Ming because of his outstanding service. I trust him like a member of the family. I ask him a lot of questions just because I like to know what is going on but I don't doubt his personal integrity or the quality of his work in the least. Most of the time I take it in for an oil change I tell him do just do what ever else he thinks needs to be done and unless it costs over $100 don't bother calling me. He treats the car like his own and knows when to make the judgement call of whether a repair can hold out till the next oil change or whether to use a generic component or an original. He intelligently advises me on the tradeoffs between paying the extra money for quality and not throwing money just to get a brand-name. Those are tough choices for a car novice like me but most of the time I just go with what ever he says he would have done for his own car. At my last visit he even talked me out of doing a repair that I was paranoid about but he assured me I could hold off till my next oil change. Ming is awesome and I would recommend him to anyone. Like the other posters say, he does not advertise but has plenty of business. And the location is not great for public transport but if you schedule an appointment he will drop you off to anyplace nearby (I live in Newton and he drops me there). If you want to check it out, he also now has a web site: http://www.mingsautorepair.com/ - Mel

5

Ming costs slightly above average but is well wrth it. I bring my car to him from 100 miles away (used to live closer). There's no need to get a second opinion or price. He's honest, fast and does a good job explaining the process. He won't take short cutsd, which can be frustrating but is best in the

5

I have been going to Ming's for almost 10 years. He is always willing to squeeze me in if I have an emergency and I have never had any doubt that he is truly honest. I can't leave the Boston area because I wouldn't want lose my mechanic!

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