I took my car to Ming's recently to fix a plethora of problems it was having. Ming called me as soon as he looked at it and identified one problem that was probably worth more than the car to fix. He let me know this, and then went on to fully analyze every other problem I was having, and informed me about them just to let me know what was wrong. He gave me great advice (that it would be less expensive to get a new car), and then charged me nothing for all the time he had spent! He explained everything and truely went out of his way to make my life as easy as possible.